PRIVACY
POLICY
Last Updated: 7th Dec, 2025
This Privacy Policy explains how Zikpro Ltd, a UK-registered company, collects, uses, stores, and protects your personal data when you visit our website, use our ERPNext services, or contact us.
We comply fully with UK GDPR, EU GDPR, and applicable data protection laws.
By using our website or services, you agree to the practices described in this Privacy Policy.
Who We Are
Zikpro Ltd27, Old Gloucester Street, WC1N 3AXLondon, United KingdomEmail: info@zikpro.comWe provide ERPNext implementation, customisation, hosting, consulting, and support services.
Data We Collect
A) Information You Give Us Directly Name Name of the business email address Number to call Information about billing and invoices Requirements for the project Submissions through the contact form Communication through support or chat B) Information that is collected automatically IP address Type of device Type of browser Operating system Pages that were visited Time spent on each page URLs for referrals Cookies and data that track you C) For Clients Who Use ERPNext Systems (If you host with us or use ERPNext on our servers) Information about the user's account Data about transactions, like sales, purchases, stock, HR, and so on Employee information (if you give it) Data for a custom app or module Logs of audits and system activity We won't look at your ERPNext data unless you ask us to help or fix something. Data Security, Data Usage, and ERPNext implementation and support Answer questions and requests Make the website work better and be easier to use Give technical help Take care of billing and customer accounts Send updates or messages about service Make sure the platform is safe and watch how it is used. Follow the law We never give or sell your personal information to other people.<br>
Data Security
Help with and set up ERPNext Answer questions and requests Make the website work better and be easier to use Give technical help Take care of billing and customer accounts Send updates or messages about service Make sure the platform is safe and watch how it is used. Follow the law We never give or sell your personal information to other people.
Legal Basis for Processing (UK-GDPR)
We use your data to: Contractual need (to provide services) Legitimate interest (analytics, help, and stopping fraud) Agreeing (contact forms, marketing opt-in) Legal duties (taxes, following the rules, and billing)
Data Storage & Security
We follow strict security rules, such as: Secure servers (HTTPS and SSL) Protection from firewalls Regular checks of security Two-step verification Backups that are encrypted Access is limited based on roles. Depending on your choice, your data is kept on servers in the UK or the EU.
We retain your data only as long as necessary
We only keep your data as long as we need to. For example, we keep client project data until the service lifecycle ends. Records of billing: 6 years (required by law) Emails asking questions: 12 months ERPNext hosted data: until you ask for it to be deleted You can ask for deletion at any time.
Your Rights (UK-GDPR)
Get to your data Fix wrong information Remove your data Ask for data portability Limit or say no to processing Take back permission Make a complaint to the ICO (UK authority). If you want to use your rights, send us an email at info@zikpro.com.
Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices of third-party websites.
Data for ERPNext Hosting Clients
If you use our ERP hosting:You remain the data controller We act as the data processorWe access your ERP data only when requestedData remains confidential and never sharedAll data is protected under GDPR data processing rules.
Children’s Privacy
Our services are not intended for individuals under 16.We do not knowingly collect children’s data.
Changes to This Policy
We may update the policy from time to time.The latest version will always be available on this page.
For any privacy concerns or data requests, contact
For any privacy concerns or data requests, contact:Zikpro Ltd27, Old Gloucester Street, WC1N 3AXLondon, United KingdomEmail: info@zikpro.com